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Technical Support Channels
REMSYS provides technical support to customers by following channels:
1. Online helpdesk system:
You may create new support tickets by emailing support @ remsys.com or using the web interface http://support.remsys.com ( strongly encouraged).
The web interface eliminates network and email problems that could interfere with processing your service request.
2. LiveSupport Chat :
REMSYS Level 1 Support Technicians are available in LiveSupport Chat, available at http://livesupport.remsys.com .
Please open a ticket in the helpdesk before contacting LiveSupport Technicians.
3. Phone Support:
Our support team is available for you 24/7/365.
Washington DC (USA) +1 202 3792323
Moscow ( Russia ) +7 499 5025367
1. Online helpdesk system:
You may create new support tickets by emailing support @ remsys.com or using the web interface http://support.remsys.com ( strongly encouraged).
The web interface eliminates network and email problems that could interfere with processing your service request.
2. LiveSupport Chat :
REMSYS Level 1 Support Technicians are available in LiveSupport Chat, available at http://livesupport.remsys.com .
Please open a ticket in the helpdesk before contacting LiveSupport Technicians.
3. Phone Support:
Our support team is available for you 24/7/365.
Washington DC (USA) +1 202 3792323
Moscow ( Russia ) +7 499 5025367