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Support

 
Our support staff are always at your service, 24 hours a day, 7 days a week, 365 days an year.
Whenever you have a request, our support engineers are with solutions to make your business easier.
REMSYS provides support to customers in several ways.

    * Live 24x7x365 online support
    * 3 Levels of support engineers
    * Online helpdesk system

billing.remsys.net
Allows customers to view and update the details we hold about them, view details about the Services they have with us and Order Additional Products and Services, pay invoices and add funds.

my.remsys.net
Edit your details, services details, view server graphs and status, read our knowledgebase, post trouble tickets.

livesupport.remsys.net
Talk with our technical support engineers and sales team live.

support.remsys.net
Please register on the Helpdesk Support Center so you can submit and monitor the status of your support tickets.
You can also send an email to support@remsys.net to open a trouble ticket.
We do guarantee 2 hours average reply for normal tickets, and 30 minutes for emergency ones.